Command of the Organization
BUSINESS OPERATIONS AND SCALING PROGRAM
Ever wonder why some management books deeply resonate with one leader, and yet appear to be nonsense to someone else?
It turns out that when it comes to organization design, one size does NOT fit all.
Some leaders personally claim and retain effectively all decision-making authority. Some empower their employees with their authority, effectively “lending” their authority. Still others, albeit a small but growing minority of leaders, insist that authority resides with their employees right from the start.
Elon Musk – Tesla/SpaceX
Stay Nadella – Microsoft
Marilyn Hewson – Lockheed Martin
Ursula Burns – Xerox
This program matches the skills and styles of a leadership team to the characteristics of appropriate organizational structure and processes. It then designs an implementation plan for the identified changes that will increase the effectiveness of the organization given how the leadership team sees the world. With everyone in the organization operating from the same playbook, company accomplishments accelerate.
This comprehensive program catalogs the predispositions and aspirations of the leadership, and then audits the organization for operational improvements across departments and disciplines. Some topics we typically map to the dispositions of the leadership include:
- Organizational Hierarchy
- Coordination practices among leadership and with rank and file employees
- Project management
- Administration practices and staff
- Hiring
- New employee processes
- Employee development
- Work content and employee titles
- Policies promoting work/life balance
- Performance measurement
- Compensation
- Career advancement and job assignments
- Firing
- Work environments
- Meeting protocols
- Processes of how decisions get made
- Processes of resolving conflicts
- Information sharing
- Company values
- Support of employee social/emotional health and community
- Organizational purpose
- Processes and responsibilities for setting strategy and direction
- New project development
- Vendor selection and management
- Procurement
- Investing
- Branding
- Customer outreach
- Sales processes
- Sales targets
- Planning and budgeting
- Cost tracking and control
- Corporate citizenship
- Management of change
- Management of crisis